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Watanabe Blade accepts several payments for foreign countries people.
It's easy for anybody to buy our items on your personal computer.
If you order, please let me know your favorite payment.
*If you are under 18 years old, we need your parent's agreement to buy our items.
Please send payment in the form of an International Postal Money Order, which you can get from any post office. It is pink-colored.
Please send to:
Address: 1 Inokobashinden, Sanjo-shi Niigata-ken, 959-1151 JAPAN
*We accept only IPMO to Japan. IPMO is not provided in Australia.
We accept bank transfer. We need the transfer fee JPY2,500. Let me ask the detail by e-mail.
You don't have to pay this transfer fee for the order of more than JPY200,000.
Our list currency is only in JPY.
Depending on the country and region, customs duties etc. (import tax, VAT value added tax, customs fee etc.) may be required separately, but in that case it will be borne by you.
If you refuse to accept a package due to import duty, etc., we will refund the amount after deducting shipping costs (shipping fee, packing cost).
We use postal express mail EMS and DHL. The shipping cost is quoted, when you place the order.
Delivery time is about 7 business days.
And you can track your parcel on each website.
We ship international.
Please send us your requirement, so that we can quote the shipping.
If you need the insurance, please let me know.
We will never sell or give your personal information to any other company. And we do not store any personal information about you on our web server. You can browse and shop our website secure in the knowledge that any information you submit to us will stay with us.
Our Return Policy
No matter that you used or not, we will exchange a inferior merchandise within 15 days. The 15 days are from when you received the item in new.
If the product has any problem or major error, we never have the guarantee beyond the 15 days. We will not accept any complaint or request for refund.
You must pay the round shipping and custom tax when you received. As soon as we receive the item, we will refund the payment exclude the shipping and the custom tax.
Any free gift that you received along with your purchase must be returned as well, otherwise a refund will not be issued.
- We don't accept return or guarantee,
- if knives that have engraved names or are sharpened.
- if knives made by custom order.
- if there are scratches on the knives or boxes for which the customer is responsible.
- if the knives are returned without the company being contacted first.
Refunds will be given after the products are returned and verified.
We will refund the money, minus the shipping and handling charges.
You can not return natural stone. The quality is from natural. They are variety kinds. No complaints or refunds for natural stones.
Our knives are handmade. It has some differences. The thick, height, length, weight, tip, scratches, delamination parts, each blades have the differences. Our blades have uneven thick, uneven bevel, uneven surface, uneven grind, bent, twisted and not straight. However these things are not inferior at our inspecting standard. If you want 100% perfect products, you must not buy Watanabe blades.